We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
1 Data Controller
The controller responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is
FKM Sintertechnik GmbH
Zum Musbach 6
35216 Biedenkopf, Germany
Tel.: +49 (0) 6461 75852-0
Fax +49 (0) 6461 75852-90
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the controller.
2 General purposes of processing
We use personal data for the purpose of operating the website, for the fulfilment of our contractual obligations and, if requested by you, for sending you our newsletter.
3 What data we use and why
The hosting services used by us are used to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating the website.
In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in an efficient and secure provision of our website in accordance with Art. 6 para. 1 1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage patterns and interactions with us, and register information about your computer or mobile device. We collect, store and use data about each access to our website (so-called server log files). Access data includes:
- Name and URL of the retrieved file
- Date and time of retrieval
- Amount of data transferred
- Message about successful retrieval (HTTP response code)
- Browser type and browser version
- Operating system
- Referer URL (i.e. the previously visited page)
- Websites accessed by the user’s system through our website
- User’s Internet Service Provider
- IP address and the requesting provider
We use this log data without any assignment to your person or other profiling for statistical evaluations for the purpose of operating, security and optimising our website, but also for anonymous recording of the number of visitors to our website (traffic) as well as the scope and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze traffic, find and fix errors, and improve our services.
This is also our legitimate interest in accordance with Art. 6 para. 1 sentence 1 f) GDPR.
We reserve the right to check the log data retrospectively if there is a justified suspicion of illegal use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After cancelling the order process or after receipt of payment, we will delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. In addition, we store the date of your last visit as part of your account (e.g. when registering, logging in, clicking on links, etc.).
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and temporarily stored on your hard drive. This file as such contains a so-called session ID, which can be used to assign various requests from your browser to the common session. This allows your computer to be recognized when you return to our website. These cookies are deleted when you close your browser. They are used, for example, to enable you to use the shopping cart function across several pages.
We also use persistent cookies (also small text files that are stored on your device) to a small extent, which remain on your device and allow us to recognize your browser the next time you visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is from 1 month to 10 years. In this way, we can present our offer to you in a more user-friendly, effective and secure way and, for example, show you information on the site that is specifically tailored to your interests.
For example, the following data and information are stored in the cookies:
- Login Information
- Entered search terms
- Information about the number of visits to our website as well as the use of individual functions of our website.
When the cookie is activated, it will be assigned an identification number and your personal data will not be assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be associated with you will not be inserted into the cookie. On the basis of cookie technology, we only receive pseudonymised information, for example about which pages of our shop have been visited, which products have been viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you exclude the acceptance of cookies in certain cases or in general, or that cookies are completely prevented. As a result, the functionality of the website may be restricted.
3.4 Data for the fulfilment of our contractual obligations
We process personal data that we need to fulfil our contractual obligations, such as name, address, e-mail address, products ordered, billing and payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the expiry of the warranty periods and statutory retention periods. In any case, data linked to a user account (see below) will be retained for the duration of the operation of this account.
The legal basis for the processing of this data is Art. 6 para. 1 sentence 1 b) GDPR, because this data is required so that we can fulfil our contractual obligations towards you.
To register for the newsletter, the data requested during the registration process is required. Subscription to the newsletter will be logged. After registration, you will receive a message to the email address provided, in which you will be asked to confirm the registration (“double opt-in”). This is necessary so that third parties cannot register with their email address.
You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter.
We store the registration data for as long as they are needed to send the newsletter. We store the logging of the registration and the shipping address as long as there was an interest in proving the originally given consent, as a rule these are the limitation periods for civil law claims, i.e. a maximum of three years.
The legal basis for sending the newsletter is your consent in accordance with Art. 6 para. 1 sentence 1 a) in conjunction with Art. 7 GDPR in conjunction with § 7 para. 2 no. 3 UWG. The legal basis for logging the registration is our legitimate interest in proving that the dispatch was made with your consent.
You can cancel the registration at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned in section 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course, you will also find an unsubscribe link in each newsletter.
3.6 E-mail contact
If you contact us (e.g. via contact form or e-mail), we will process your details in order to process the enquiry and in the event that follow-up questions arise.
If the data processing is carried out for the purpose of carrying out pre-contractual measures that are carried out at your request or, if you are already our customer, for the performance of the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) GDPR.
We only process further personal data if you consent to this (Art. 6 para. 1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para. 1 sentence 1 f) GDPR). A legitimate interest is, for example, to respond to your email.
4 Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about the use of this website by the site visitors is usually transmitted to a Google server in the USA and stored there.
This is also our legitimate interest in accordance with Art. 6 para. 1 sentence 1 f) GDPR.
Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself. In doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the entry linked below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymization on this website (anonymizeIp). However, this means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.
Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you will have to click this link again): [Disable Google Analytics] [Google Analytics deaktivieren]
5 Storage period
Unless specifically specified, we only store personal data for as long as is necessary to fulfill the purposes pursued.
In some cases, the law provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will only continue to be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after the expiry of the statutory retention period.
6 Your rights as a data subject
Under applicable laws, you have various rights regarding your personal data. If you wish to assert these rights, please send your request by e-mail or by post to the address given in section 1, clearly identifying yourself.
Below you will find an overview of your rights.
6.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you together with a copy of this data. Furthermore, you have the right to the following information:
- the purposes of the processing;
- the categories of personal data that are processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- if possible, the envisaged period for which the personal data will be stored or, if this is not possible, the criteria used to determine that period;
- the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
- the existence of a right to lodge a complaint with a supervisory authority;
- if the personal data is not collected from you, any available information about the origin of the data;
- the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved, as well as the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards in accordance with Art. 46 GDPR in connection with the transfer.
6.2 Right to rectification
You have the right to obtain from us the correction and, if necessary, the completion of personal data concerning you.
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
6.3 Right to erasure (“right to be forgotten”)
In a number of cases, we are required to erase personal data concerning you.
In accordance with Article 17(1) of the GDPR, you have the right to obtain from us the erasure of personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay if one of the following grounds applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You withdraw your consent on which the processing was based pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
- The personal data has been unlawfully processed.
- The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which we are subject.
- The personal data was collected in relation to information society services offered in accordance with Article 8 (1) of the GDPR.
If we have made the personal data public and we are obliged to delete it pursuant to Art. 17 (1) GDPR, we will take reasonable measures, including technical measures, taking into account the available technology and the costs of implementation, to inform data controllers who process the personal data that you have requested from them the deletion of all links to such personal data or of copies or replications of such personal data. of such personal data.
6.4 Right to restriction of processing
In a number of cases, you have the right to ask us to restrict the processing of your personal data.
You have the right to obtain from us the restriction of processing if one of the following conditions applies:
- the accuracy of the personal data is disputed by you, for a period enabling us to verify the accuracy of the personal data,
- the processing is unlawful and you have objected to the erasure of the personal data and have instead requested the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of the processing, but you need the data for the establishment, exercise or defence of legal claims, or
- You have objected to the processing pursuant to Art. 21 (1) GDPR, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.
6.5 Right to data portability
You have the right to receive, transmit, or have us transmit your personal data in machine-readable form.
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit these data to another controller without hindrance from us, provided that:
- 1. the processing is based on consent in accordance with Art. 6 (1) 1 (a) GDPR or Art. 9 (2) (a) GDPR or on a contract in accordance with Art. 6 (1) sentence 1 b) GDPR and
- 2. the processing is carried out by automated means.
When exercising your right to data portability under paragraph 1, you have the right to have the personal data transferred directly by us to another controller, to the extent that this is technically feasible.
6.6 Right to object
You have the right to object to lawful processing of your personal data by us if this is justified by your particular situation and our interests in the processing do not prevail.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If personal data is processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
6.7 Automated decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
There is no automated decision-making based on the personal data collected.
6.8 Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
6.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of your personal data is unlawful.
7 Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
Furthermore, we do not guarantee that our offer will be available at certain times; Faults, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.
8 Disclosure of data to third parties, no data transfer to non-EU countries
As a matter of principle, we only use your personal data within our company.
If and to the extent that we engage third parties in the context of the performance of contracts (e.g. logistics service providers), they will only receive personal data to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of data processing (“order processing”), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
A transfer of data to entities or persons outside the EU outside of the case mentioned in this statement in section 4 does not take place and is not planned.