Our teams People – friendly, welcoming and full of expertise.
Believe it or not, computers can’t do it all – and struggle with challenges such as complex questions and systemic solutions that didn’t exist when they were made. Years of experience and the creativity of applying it in a solution-oriented manner are required, and this is where our specialised teams for plastics, metals and our key accounts come into play – as your direct advisors and experienced problem-solvers.
We also continue to use the telephone in our daily contact with our customers for clear and problem-free order preparation. This ‘human’ exchange usually leads to solutions more quickly than, for example, filling out an enquiry form online.
“Our customers really appreciate this kind of direct, personal support – because it not only saves them time but also gives them a certain level of comfort.”